Information Notice and Privacy Policy

This information notice will explain how our organization uses the personal data we collect from you when you register with the Academy, sign a model release form, contact us or use our website.

Topics:
  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites or affiliated third party data processors
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

Firebird Academy of Ballet collects the following data:

  • Personal identification information of the Payee (Including name, email address, address, and phone number.)
  • Information about the student enrolled (Including date of birth, sex, emergency contact names and phone numbers, Royal Academy of Dance candidate number, and any relevant health information.)
  • Website navigating analytics

How do we collect your data?

You directly provide Firebird Academy of Ballet with most of the data we collect. We collect data and process data when you:

  • Register and enrol a student in a class with FAB.
  • Voluntarily contact us via email, message boards, phone or a social media site.
  • Use or view our website via your browser’s cookies.
  • Sign a model release form with FAB.

FAB may also receive your data indirectly from the following sources:

  • Royal Academy of Dance Examination Board
  • Google Analytics and other like sources of analytical website navigating data

How will we use your data?

FAB collects your data so that we can:

  • Ensure the safety of the students enrolled in our classes.
  • Process your order and manage our accounting.
  • Keep you informed of any news related to the school or the services that you have paid for.

With your compliance, FAB shares your data and that of the student with The Royal Academy of Dance Examination Board for the purposes of administering the examination service requested for the student.

When FAB processes your order, it may send your data to, and use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Firebird Academy of Ballet securely stores your data in our Principal’s home database. In addition, there is a cloud back-up copy of this database held securely with BackBlaze.

FAB will keep your data for the duration of the time you or your student is enrolled with the school. For accounting purposes, any relevant monetary information will be held for 10 years and then discarded by deletion and paper shredding or burning.

Marketing

FAB would like to send you information about classes, products and services of ours that we think you might be interested in.

If you have agreed to receive marketing, you may always opt out at any time.

You have the right at any time to stop FAB from contacting you for marketing purposes or giving your data to our affiliate organizations.

If you no longer wish to be contacted for marketing purposes please email firebirdballet@gmail.com.

What are your data protection rights?

Firebird Academy of Ballet would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

The right of access – You have the right to request from FAB copies of the personal data stored with us. We may charge you a small fee for this service.

The right to rectification – You have the right to request that FAB correct any information you believe is inaccurate. You also have the right to request FAB to complete information you believe is incomplete.

The right to erasure – You have the right to request that FAB erase your personal data, under certain conditions.

The right to restrict processing – You have the right to object to FAB processing your personal data, under certain conditions.

The right to data portability – You have the right to request that FAB transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: firebirdballet@gmail.com, or call the Academy Principal Cassandra Seeger at 07307189949

What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org

How do we use cookies?

Firebird Academy of Ballet uses cookies in a range of ways to improve your experience on our website, including:

  • Speed of download
  • Understanding how you navigated to our website

What types of cookies do we use?

There are many different types of cookies, however, our website uses:

  • Functionality – FAB uses these cookies so that we recognize you on our website and remember your previously selected preferences. These include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies.  However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites and Third-party Companies

The FAB website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

FAB uses third-party affiliated companies as a data processor for mass emails and for back-up storage of the database. These companies have their own rigorous oversight in maintaining compliance with GDPR.

Changes to our privacy policy

FAB keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on September, 2021.

How to contact us

If you have any questions about FAB’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us either by email: firebirdballet@gmail.com, or call the Academy Principal Cassandra Seeger at 07307189949.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Firebird Academy of Ballet has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office:

Information Commissioner’s Office
Wycliffe House Water Lane
Wilmslow
Cheshire
SK9 5AF

casework@ico.org.uk
Telephone: 0303 123 1113
Textphone: 01625 545860